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Here at Ask Us Tax we understand your concerns regarding privacy and protecting confidential information such as your personal details online. We are committed to protecting your privacy and our Privacy & Security Policy below details how your personal information will be treated as you access and use our Ask Us Tax website.

Security of Personal Information

Ask Us Tax currently uses a 128 bit Positive SSL certificate issued by Comodo to protect your confidential data including credit card information during online transactions. Your information is electronically encrypted using the most secure, stable technology.

sslHowever, no data transmission over the Internet can be guaranteed as totally secure and although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us via our online form. You do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Information Collected

The information that we will collect about you will depend on how you use our website.

If you visit an unsecure area of the Ask Us Tax website (that is, an area where you are not required to log on) to read or browse information, our system may record the date and time of your visit to our site and the pages viewed. Our system will not record any personally identifiable information.

If you decide to use our online form or email us a tax question, our system will record the information you enter during your use of the Ask Us Tax website.

Our website also contains links to the websites of third party providers of goods and services (“Third Party websites”). Third Party websites should have their own privacy statements and those third parties are responsible for their own privacy practices.

Handling of Emails

We will preserve the content of any email you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our staff for quality assurance purposes or security issues including where email abuse is suspected.

Changes to Security and Privacy Statement

This is our current Security and Privacy Policy effective from 1 July 2012. As technology evolves and we continue to strive to provide you with a more customised website, we encourage you to review this page periodically as we may update this policy from time to time.